I used Garena Shells to buy items, the Shells are deducted but items did not appear in my account. What shall I do? « Back

  1. Sometimes it may take a while for the transaction to fully complete. Please wait for 5 minutes, then log out from all Garena services and log in again.
    » it does not solve my problem
  2. Please log into your Garena account here and send us your enquiry. We will revert back to you within 24 hours.